Refund Policy

    Last Updated: October 28, 2026

    THE SHORT VERSION

    Every SEVN item is made to order for you. If it arrives damaged, defective, misprinted, or wrong, email us a photo within 30 days of delivery and we will replace it or refund you. There is no need to send it back. Because each piece is made for you, we cannot accept returns for size, color, or change of mind, so please check the size chart before ordering.

    This Refund & Return Policy applies to all purchases made through wear7core.com, operated by SevenCore Holdings LLC ("SevenCore," "we," "us," or "our"). It should be read together with our Terms of Service. For returns, refunds, replacements, and cancellations, this Policy controls.

    MADE TO ORDER

    All SEVN™ products are print-on-demand. We do not hold inventory; each item is produced specifically for your order. By placing an order, you acknowledge the made-to-order nature of our products.

    DAMAGED, DEFECTIVE, MISPRINTED, OR INCORRECT ITEMS

    Please inspect your order when it arrives. If an item is damaged, defective, misprinted, or not what you ordered, email support@wear7core.com within 30 days of delivery and include:

    • Your order number
    • A short description of the issue
    • A clear photo of the issue (if several items are affected, one photo showing all of them)

    Once your claim is approved, we will send a free replacement or issue a full refund for the affected item, including the shipping you paid for it. You do not need to return the item unless we ask you to.

    LOST PACKAGES

    If your order has not arrived, contact us within 30 days of the estimated delivery date. If the package was lost in transit, we will send a replacement or refund your order. We are not able to replace packages the carrier has marked as delivered, or packages stolen after delivery. We recommend shipping to a secure location.

    SIZE, COLOR, AND PRINT VARIATIONS

    Because each item is made on demand:

    • Minor variations in print placement, color tone, or texture may occur
    • Garment measurements may vary by up to 2 inches, based on our fulfillment partner’s specifications
    • Colors may look different depending on your screen

    These variations are not defects. Please review the size chart on each product page before ordering.

    WHAT WE DO NOT ACCEPT

    We do not accept returns or issue refunds for:

    • A size or color chosen at checkout that turns out not to be the right one
    • A change of mind
    • Damage caused after delivery by wear, washing, or improper care

    EXCHANGES

    We do not offer direct exchanges. If you need a different size or color, please place a new order. If we sent you the wrong item, we will send the correct one at no charge.

    ORDER CHANGES AND CANCELLATIONS

    Production begins shortly after you order. If you need to change or cancel, email support@wear7core.com as soon as possible. If your order has not yet entered production, we can usually change or cancel it. Once production has started, we cannot.

    EUROPEAN UNION AND UNITED KINGDOM CUSTOMERS

    If your order ships to an address in the European Union or the United Kingdom, you may cancel your purchase within 14 days of receiving it, without giving a reason. To use this right, email support@wear7core.com within that period for return instructions. The item must be unused, unworn, unwashed, and in the condition you received it. Return shipping is your responsibility. We will refund you within 14 days of receiving the returned item. This right is in addition to the protections for damaged or defective items above.

    REFUNDS

    Approved refunds are issued to your original payment method within 10 business days of approval. Your bank or card issuer may take additional time to post the credit. If 15 business days have passed since approval and you have not received your refund, contact support@wear7core.com.

    FRAUD AND ABUSE

    We reserve the right to deny claims we determine, in our reasonable discretion, to be fraudulent or abusive, or that violate our Terms of Service.

    CONTACT

    SevenCore Holdings LLC
    Email: support@wear7core.com
    Business Address: 30 N Gould St., Ste R, Sheridan, WY 82801
    Business Phone: (855) WEARSVN (932-7786)
    Business Hours: Monday–Friday, 9 AM–5 PM ET
    Voicemail monitored within 1 business day